We take your requests and instructions and provide a speedy response in English, French or Seychellois Creole.

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Services offered by our Contact Centre
  • Card activation and blocking
  • Change of contact details
  • Credit card PIN reissue
  • Request for statement
  • On-boarding and eStatement
  • Redeem credit card reward points
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Enquiries we can assist you with
  • Information about our products and services
  • Lodging your compliments and complaints
  • Exchange rates queries
  • Interest rates queries
  • Fees and charges queries
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What you can view on your account once registered with our Contact Centre
  • Query transactions on the accounts
  • Request cheque books (if available for your account type) and statements
  • Make transfers between your own accounts
  • Unlock your Internet banking account if locked
  • Activate and deactivate your Internet banking account
  • Block your card if you suspect that someone has had access to your card and PIN

We require that you register with our Contact Centre for these account-specific services so that we can identify and verify you when you call us.

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Need more help?


Tel: (+248) 438 3939



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