Barclays is committed to keeping your information private. By 'your information' we mean any information about you that you or third parties provide to us.

This policy relates to the privacy of your information on this site.

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General agreement

If you are a personal customer of Barclays, the way in which information about you is held and used is described in section 4 of our Personal Customer Agreement (or the terms and conditions of the accounts you hold with Barclays if they differ from the Personal Customer Agreement). 

If you are a corporate or international banking customer Barclays, the way in which information about you is held and used is described in the Regulatory Information Guide.

If you are not an existing customer of Barclays or you register to use our secure services such as online banking, we will ask you to provide some information about yourself for security, identification and verification purposes. 

When completing any online forms, any information that you will provide will be used pursuant to the laws of Seychelles. The following general principles of personal data sets out the manner in which your personal data is treated at Barclays. 

Where you provide information about others (e.g. for joint accounts or if you are "recommending a friend") you must ensure that you have their consent or are otherwise entitled to provide this information to us.

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Disclosure of personal data

Barclays is committed to protecting the confidentiality of your personal data pursuant to the laws of Seychelles. By agreeing, you are giving your consent for Barclays to disclose your personal data:

  • to any other member of the Barclays Group and other parties which intervene in the process of the business relationship (e.g. external processing centres, dispatch or payment agents);
  •  to subcontractors, suppliers or agents on the basis they keep the data confidential. Barclays shall ensure that such persons are under a duty to keep data confidential, but are not liable to you if they breach that duty;
  • to any person who may assume our rights;
  • when required by law or regulation. 

(Collectively referred to as the “Disclosure Purposes”.)

You also expressly agree that your personal data may be transferred to another country for any of the Disclosure Purposes or may be stored outside of Seychelles from time to time subject to such condition as may be imposed by law and approval from any relevant regulator.

Principles to follow
Direct marketing

We and other members of the Barclays Group may use your information to inform you by letter, telephone, text (or similar) messages and electronic methods of our products and services which may be of interest to you.

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Data retention

We will retain information about you for as long as permitted for legal, regulatory, fraud prevention and legitimate business purposes. Once the purpose for keeping your personal data has lapsed, we shall destroy such information as soon as reasonably practicable.

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Need more help?

Call:

Tel: (+248) 438 3939

Email:

sez.customerservices@barclays.com

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